About Us: Our Approach... Our People... Our Clients... Our Name

Our Approach:
We take pride in what we do.
We take pride in HOW we do it!

Partnership
Our ability to be a true partner is a hallmark of our business and has been cited by client after client. We operate on the firm conviction that our clients have a great deal of talent and perspective - and that a good consultant must be able to listen to that perspective and then bring additional insight to the table. We don't imposed predefined solutions. We work with you to create appropriate approaches and options.
Results
We approach our work as you approach yours - with a focus on achieving and increasing results. We help you identify and clarify those desired results and create and implement approaches to support and achieve them. Follow-up strategies are designed and incorporated to ensure that the changes and improvements are sustained over time.
Experience & Expertise
Our principal and affilitate consultants bring a wealth of internal and external experience. All are seasoned professionals in their fields - be it leadership development, team effectiveness, strategy development, change management, executive coaching or process improvement. We carefully match client needs with consultant backgrounds, paying close attention to content and style considerations.
"... a gifted, versatile, resourceful, fun, enthusiastic,
and most importantly, valued friend...
Joe's expert guidance, support, and exceptional facilitation
and leadership development skills have been
a game-changer for our organization."
CEO, Energy Industry Client

Our Principal Consultant

Joe Raia

Joe is the founder and President of Glimmerglass Consulting & Training. He brings to his clients an extensive internal and external consulting and training background in leadership development, organizational effectiveness and human resources management. An outstanding facilitator, consultant and trainer, Joe provides the appropriate consulting balance of insight, guidance, and partnership to help clients strengthen cultures and achieve results. He works with leadership teams at the Board, senior executive, mid-management and front-line supervisory levels to assess and enhance their effectiveness. He designs, customizes and delivers a broad range of leadership and management development programs and processes. Joe designs and facilitates a wide variety of off-site meetings, retreats, and strategic planning, change management and performance improvement processes.
Prior to forming Glimmerglass in 1996, Joe was Vice President with Management Partners. His corporate experience includes over a decade in the broadcasting industry, including roles as Director of Organization and Management Development with the National Broadcasting Company (NBC) in New York and Director of Human Resources for WJLA-TV in Washington, D.C.

Joe has spoken at several national and regional conferences including the American Society of Training & Development, Center for Collaborative Organizations, Federal Asian Pacific American Council, Federally Employed Women, and Society for Human Resources Management. He is the author of “Leading in Times of Significant Change and Uncertainty: Straight Talk from Senior Leaders” and has been featured on radio and in the print media. He is active in a number of social justice and service organizations including the Ignatian Volunteer Corps.

Joe holds an M.A. in Industrial-Organizational Psychology from Rensselaer Polytechnic Institute and a B.S. in Psychology from the State College of New York at Oneonta.

When not working, Joe can be found outdoors on hiking and biking trails and in baseball parks. He's hiked to the top of iconic Half Dome in Yosemite National Park and pedaled a 100-mile century bike ride from Boston, MA to Newport, RI. He accompanies his stained glass artist wife to major crafts shows on the East Coast. Most importantly, the two of them spend as much time as possible with their four beautiful and inspiring grandchildren.

Our Clients Include...

About the Glimmerglass Name

Glimmerglass Consulting & Training is named after one of our favorite places - the beautiful Glimmerglass Lake in Cooperstown, N.Y. Take a trip to this quaint village, walk through baseball history at the Baseball Hall of Fame, experience amazing opera at the Glimmerglass Alice Busch Opera Theater, and spend some time on our "namesake" lake!